Dear residents, families and friends,
Thank you for doing your part and assisting us keeping Covid-19 out of our facilities again. Together we have been able to keep everyone safe.
We know how tough it has been on you and your loved ones. Keeping your distance hasn’t been easy, not to mention those that celebrated a birthday during lock down.
As we welcome back level 2, I want to share with you what level 2 now looks like for all of us.
Although there is still risk of community spread, our residents and staff are still deemed to be at “high risk” of contracting viruses, therefore our procedures will be more strict than other places operating at level 2.
Under level 2 there will be a continuation of the internal level 3 and 4 processes and procedures we implemented, and which are currently in place for all staff.
Allied health services:
Under level 2, we welcome back our allied health partners who provide such a vital service.
These include normal GP, physiotherapist, speech language therapist, podiatrist and more importantly, our hairdresser visits.
If your loved one requires these service please let us know and we’ll book them in.
Naturally, they will all be following strict Infection prevention control protocols.
Visits from family and friends:
From Monday 31st August 2020 at level 2, visits will be allowed.
We still need to follow the strict conditions as set out by the Ministry of Health:
We understand this will be an exciting time for all, as you haven’t seen your loved one for some time, so we anticipate there may be a high number of visitors during the first few days.
We ask for your patience while we facilitate your entry.
As we progress through the coming weeks and into level 1, the above visitation conditions may be reviewed.
Should these change, I will let you know as soon as possible.
As always, please let us know if there is anything we can do for you.
AMBRIDGE ROSE OWNER / CEO